General Terms and Conditions with Customer Information

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Table of Contents

1. Scope of Application

2. Services of the Provider

3. Conclusion of Contract

4. Right of Withdrawal

5. Prices and Payment Conditions

6. Failure to Reach the Minimum Number of Participants in Online Live Courses

7. Changes to or Cancellation of Online Live Courses

8. Granting of Rights of Use

9. Contract Duration and Termination for Subscription Contracts

10. Liability for Defects

11. Liability

12. Redemption of Promotional Vouchers

13. Applicable Law

14. Alternative Dispute Resolution

15. Code of Conduct

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1) Scope of Application

1.1 These General Terms and Conditions (hereinafter “GTC”) of Anna Dreimann, trading under “Limitless Woman Studio” (hereinafter the “Provider”), apply to all contracts for the provision of digital content and/or digital services and products (hereinafter “digital products”) concluded between a consumer or entrepreneur (hereinafter the “Customer”) and the Provider with regard to the digital products presented in the Provider’s online shop. The inclusion of the Customer’s own terms and conditions is hereby rejected unless otherwise agreed.

1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity.

1.3 An entrepreneur within the meaning of these GTC is a natural or legal person or a legally capable partnership who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

1.4 Digital content within the meaning of these GTC is data that is created and provided in digital form.

1.5 Digital services within the meaning of these GTC are services that enable the Customer

• to create, process, or store data in digital form or to access such data, or

• to share data uploaded or created in digital form by the Customer or other users of the respective service or to otherwise interact with such data.

1.6 The subject matter of the contract may be either the one-time provision of digital products or the continuous provision of digital products (hereinafter “subscription contract”). In the case of a subscription contract, the Provider undertakes to provide the Customer with the contractually owed digital products for the duration of the agreed contract term.

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2) Services of the Provider

2.1 The Provider renders its services through qualified personnel selected by the Provider. The Provider may also engage third parties (subcontractors) to perform services on its behalf. Unless otherwise stated in the Provider’s descriptions, the Customer has no right to select a specific person to perform the commissioned service.

2.2 The Provider performs its services with the utmost care and to the best of its knowledge and belief. However, the Provider does not owe any specific success. In particular, the Provider does not guarantee that a specific outcome will be achieved by the Customer or that the Customer will reach a particular goal. This depends largely on the Customer’s personal commitment and willingness, over which the Provider has no influence.

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3) Conclusion of Contract

3.1 The services described on the Provider’s website do not constitute binding offers by the Provider but serve to invite the Customer to submit a binding offer.

3.2 The Customer may submit their offer via the online form provided on the Provider’s website. By completing the form and clicking the button concluding the registration process, the Customer submits a legally binding contractual offer with regard to the selected service.

3.3 The Provider may accept the Customer’s offer within five days

• by sending the Customer a written confirmation of registration or a confirmation in text form (fax or email), whereby receipt of the confirmation by the Customer is decisive, or

• by requesting payment from the Customer after submission of the contractual declaration.

If several of the aforementioned alternatives apply, the contract is concluded at the time when one of these alternatives occurs first. If the Provider does not accept the Customer’s offer within the aforementioned period, this shall be deemed a rejection of the offer, with the result that the Customer is no longer bound by their declaration. In the case of a contract for participation in an online live course, this applies accordingly if the selected course begins before the expiry of the acceptance period and the Provider does not accept the Customer’s offer at least 24 hours before the start of the course, unless otherwise agreed.

3.4 When submitting an offer via the Provider’s online form, the contract text is stored by the Provider after conclusion of the contract and sent to the Customer in text form (e.g. email, fax, or letter). The Provider does not make the contract text accessible beyond this. If the Customer has created a user account on the Provider’s website before submitting the offer, the data regarding the commissioned service will be archived on the Provider’s website and can be accessed free of charge by the Customer via their password-protected user account using the corresponding login data.

3.5 Before submitting a binding offer via the online form, the Customer may correct their entries at any time using standard keyboard and mouse functions. In addition, all entries are displayed again in a confirmation window before final submission and may also be corrected there using standard keyboard and mouse functions.

3.6 The German language is available for the conclusion of the contract.

3.7 Communication by the Provider for the purpose of contract processing usually takes place by email. The Customer must ensure that the email address provided when submitting the offer is correct and that emails sent by the Provider can be received at this address. In particular, when using spam filters, the Customer must ensure that all emails sent by the Provider or by third parties commissioned by the Provider for contract processing can be delivered.

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4) Right of Withdrawal

Further information on the right of withdrawal can be found in the Provider’s withdrawal policy.

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5) Prices and Payment Conditions

5.1 The prices stated by the Provider are total prices. No value-added tax is charged, as the Provider is exempt from VAT as a small business.

5.2 Various payment methods are available to the Customer and are specified on the Provider’s website.

5.3 In the case of payments from countries outside the European Union, additional costs may arise in individual cases for which the Provider is not responsible and which are to be borne by the Customer. These include, for example, costs for money transfers charged by financial institutions (e.g. transfer fees, exchange rate fees).

5.4 If a payment method offered by PayPal is selected, payment processing is carried out via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), subject to the PayPal terms of use, available at

https://www.paypal.com/de/webapps/mpp/ua/useragreement-full

or – if the Customer does not have a PayPal account – subject to the terms for payments without a PayPal account, available at

https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.

5.5 If a payment method offered via the payment service “Stripe” is selected, payment processing is carried out via Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (“Stripe”). The individual payment methods offered via Stripe are communicated to the Customer on the Provider’s website. Stripe may use other payment services to process payments, for which special payment conditions may apply and to which the Customer may be separately referred. Further information on Stripe is available at https://stripe.com/de.

5.6 If payment by credit card via Stripe is selected, the invoice amount is due immediately upon conclusion of the contract. Payment processing is carried out via Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (“Stripe”). Stripe reserves the right to carry out a credit check and to reject this payment method if the credit check is negative.

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6) Failure to Reach the Minimum Number of Participants in Online Live Courses

6.1 The Provider may specify a minimum number of participants for its online live courses. If a minimum number of participants is specified, the Provider will expressly point this out in the course description.

6.2 If the minimum number of participants is not reached, the Provider may withdraw from the contract by notifying the Customer no later than seven days before the start of the course. If several services are the subject of the contract, withdrawal by the Provider in these cases is limited to the service affected by the failure to reach the minimum number of participants (“partial withdrawal”). The remaining agreed services remain unaffected. The Provider will notify the Customer of its withdrawal immediately upon becoming aware that the minimum number of participants has not been reached, but no later than seven days before the course begins.

6.3 If the Provider exercises its right of withdrawal in accordance with the above clause, the Customer may request participation in another online live course of at least equal value, provided the Provider is able to offer such a course from its program without additional cost to the Customer. The Customer must assert this request immediately upon receipt of the Provider’s declaration.

6.4 If the Customer does not exercise their right under the above clause, the Provider will immediately refund any participation fee already paid for the affected online live course. The Provider will use the same means of payment that the Customer used for the original transaction, unless expressly agreed otherwise.

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7) Changes to or Cancellation of Online Live Courses

7.1 The Provider reserves the right to change the time, instructor, and/or content of online live courses, provided the change is reasonable for the Customer, taking into account the Provider’s interests. Only minor changes in performance that become necessary after conclusion of the contract and are not brought about by the Provider in bad faith are deemed reasonable. The Provider will inform the Customer in good time of any changes to the time, instructor, and/or content.

7.2 In the event of a significant change in performance, the Customer may withdraw from the contract free of charge or alternatively request participation in another online live course of at least equal value, provided the Provider is able to offer such a course without additional cost.

7.3 If several services are the subject of the contract, withdrawal by the Customer in the aforementioned cases is limited to the service affected by the change (“partial withdrawal”). The remaining agreed services remain unaffected. The Customer may withdraw from the entire contract only if they have no interest in the remaining agreed services.

7.4 The Customer must assert the rights pursuant to the above clauses immediately after being informed by the Provider of the change in performance.

7.5 The Provider is entitled to cancel online live courses at short notice for important reasons, such as force majeure or illness of the instructor, with a full refund of any participation fee already paid. In the event of cancellation, the Provider will endeavor to offer a replacement date.

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8) Granting of Rights of Use

8.1 The Provider is the holder of all rights of use required to provide the digital products offered.

8.2 Digital content provided to the Customer as part of online courses may only be used by the Customer to the extent necessary for the contractual purpose agreed by both parties. Without the Provider’s separate permission, the Customer is not entitled in particular to reproduce, distribute, or make publicly accessible the provided content or parts thereof.

8.3 Unless otherwise stated in the content description in the Provider’s online shop, the Provider grants the Customer a non-exclusive right to use the provided content for private as well as commercial purposes.

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9) Contract Duration and Termination for Subscription Contracts

9.1 The right to extraordinary termination for good cause remains unaffected. Good cause exists if, taking into account all circumstances of the individual case and weighing the interests of both parties, continuation of the contractual relationship until the agreed termination date or until expiry of a notice period cannot reasonably be expected of the terminating party.

9.2 Notices of termination must be given in writing or in text form (e.g. by email).

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10) Liability for Defects

The statutory liability for defects applies.

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11) Liability

The Provider is liable to the Customer for damages and reimbursement of expenses arising from all contractual, quasi-contractual, statutory, and tortious claims as follows:

11.1 The Provider is liable without limitation for any legal reason

• in cases of intent or gross negligence,

• in cases of intentional or negligent injury to life, body, or health,

• on the basis of a guarantee promise, unless otherwise regulated,

• due to mandatory liability, such as under the Product Liability Act.

11.2 If the Provider negligently breaches a material contractual obligation, liability is limited to the foreseeable damage typical of the contract, unless unlimited liability applies pursuant to the above clause. Material contractual obligations are obligations whose fulfillment is essential to achieving the purpose of the contract, whose performance enables the proper execution of the contract in the first place, and on whose compliance the Customer may regularly rely.

11.3 Any further liability of the Provider is excluded.

11.4 The above liability provisions also apply with regard to the Provider’s liability for its vicarious agents and legal representatives.

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12) Redemption of Promotional Vouchers

12.1 Vouchers issued free of charge by the Provider as part of promotional campaigns with a specific validity period and which cannot be purchased by the Customer (hereinafter “promotional vouchers”) may only be redeemed for services offered by the Provider and only within the specified period.

12.2 Individual services may be excluded from voucher promotions if such a restriction results from the content of the promotional voucher.

12.3 Promotional vouchers relating to a specific course may only be redeemed until the end of the course. Subsequent offsetting is not possible.

12.4 Multiple promotional vouchers may be redeemed during a single registration.

12.5 The price of the service must be at least equal to the value of the promotional voucher. Any remaining balance will not be refunded by the Provider.

12.6 If the value of the promotional voucher is insufficient to cover the price, one of the other payment methods offered by the Provider may be used to pay the difference.

12.7 The balance of a promotional voucher is neither paid out in cash nor does it bear interest.

12.8 If the Customer has a statutory right of withdrawal, the promotional voucher will not be refunded if the Customer withdraws from the contract relating to the service paid for in whole or in part with the promotional voucher.

12.9 The promotional voucher is transferable. The Provider may render performance with discharging effect to the respective holder who redeems the promotional voucher with the Provider. This does not apply if the Provider has knowledge or grossly negligent lack of knowledge of the lack of entitlement, incapacity, or lack of authority to represent the respective holder.

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13) Applicable Law

13.1 All legal relationships between the parties are governed by the laws of the Federal Republic of Germany, excluding the laws governing the international sale of movable goods. In the case of consumers, this choice of law applies only insofar as the protection afforded is not withdrawn by mandatory provisions of the law of the state in which the consumer has their habitual residence.

13.2 This choice of law also does not apply with regard to the statutory right of withdrawal for consumers who, at the time of conclusion of the contract, are not members of a Member State of the European Union and whose sole residence and delivery address at the time of conclusion of the contract are outside the European Union.

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14) Alternative Dispute Resolution

The seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

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15) Code of Conduct

The seller has submitted to the participation conditions of the eCommerce initiative “Fairness im Handel,” which are available online at

https://www.fairness-im-handel.de/teilnahmebedingungen/.

Copyright Notice:

These General Terms and Conditions were prepared by the specialist lawyers of IT-Recht Kanzlei and are protected by copyright (https://www.it-recht-kanzlei.de).

Last updated: 15 January 2026, 22:10:13